Use to go here for years! it was good until it wasn’t! the new staff is rude & disrespectful. They’re quick to be dismissive to not do their job. customer service is important. they’re lacking it! i won't ever be returning!!. Also, they’re quick to add on extra money not notify you about it! as the late fees pile up, their money hungry. they mess up on their work want you to pay for it. make it make sense!
Dentists can be scary for some, but once you visit this office your mind will be completely changed! I have been coming here for a couple of years now and I can truly say that they are friendly, have a clean space, and respect your time so that you are not waiting for long periods of time. Dr. Ben Dronov is so gentle and makes your comfort his priority. He does not rush and strives to give you the best counsel on your oral health. I trust him with my teeth and am confident that he is honest with his recommendations. They remodeled their office and I love how they are keeping their equipment up to date so that their customers are getting the best out of their appointment experience! I drive a distance of about 30-40 minutes to this office and it’s SO worth it! 😊🦷
Luis, the dental hygienist, put me at ease and made me feel comfortable during my exam and cleaning. Dr. Novan was warm and kind. A great experience and I usually have anxiety about going to the dentist.
I would like to recognise Dr Dronov! He is truly a professional, who goes above and beyond for his patients and has a heart of Gold! The whole office staff is super friendly and make you feel WELCOMED!!! Thank you all!!!
Blossom Dental is a gem!!! A big shout to Dr Dronov, Dr Novan, my favorite hygienist Ivy and all other staff who works there! Those people CARE about their patients’ dental health! I love coming to that place!
good service
Dr. Novan , Dr. Ben and the staff at Blossom Dental are top-notch!!! The doctors, hygienist, and dental assistance really care about your dental care. The office is always very clean. I've been coming to this practice for many years, and every time I come, they've updated something to enhance the service for their clients or some other beautiful update. My family and I love coming here. We drive from Elk Grove to come because we know that we're going to get the very best care! I would like to thank Dr. Novan Nguyen and Marissa, for always doing the best for every patient and for what you do in the community. Rebecca C.
Always kind and friendly. best cleaning I’ve ever had
My family loves Dr. Ben! What a gem to find a dentist with his skill and chairside demeanor!
Friendly staff, clean office setting! Love the new look of the office! I look forward to my next visit! Also, Ivy is who I go to for my cleanings and she is amazing!
The staff is incredibly kind and the doctor is super knowledgeable, professional and accommodating with his patients needs. I’m super happy to be under their care 🦷🪥
I was looking for another dentist after a few not-so-great experiences. Luckily, I stumbled on this one. The Blossom dental staff are very friendly and professional. Dr. Ben was attentive, thorough, and personable and took the time to explain things. He is really nice and probably one of the best dentists I’ve had. My experience was extremely positive and I’m happy to be a new patient here.
Dr Ben is a great dentist! Definitely recommend him.
Ivy and doctor Ben were amazing! I've never had a cleaning and exam as thorough as the one I received from Ivy and Dr. Ben. They removed stains my regular Dentist missed. They also explained everything very patiently. I will be coming to this office going forward.
Novan Dental was amazing! Dr. Ben Dronov did a phenomenal job cleaning my teeth. I go to the dentist 2x a year and my past dentist did a great job but… this was my first time here, and when I came here Dr. Dronov cleaned my teeth so well I left with my teeth spotless! Stains on my front teeth that I’ve had for over a year are now GONE! I definitely recommend him and this place, I would give 6 starts if I could!
I can’t say enough positive things about this office. They are so nice, so helpful, and truly care about you as a patient. The staff is incredibly nice, very professional, and I’ve always looked forward to coming here. Who can say that about a dentist office?! I highly recommend this office.
I live in El Dorado Hills, but I travel here for the excellent caring, friendly staff, and awesome Dr. Novan Nguyen. Please trust me, the people that work here care about your teeth and service. I have recommended numerous friends and associates to this location and will continue to do so. They ROCK!
I just got my teeth cleaned and it feels super polished and cleaned every time. After the hygienist cleaned it, the dentist checked it over again. The people are not only professional but down to earth friendly. It takes me 30 to 45 minutes to get there but it's worth it for me when i know the job is done right!
By far the best dental office I’ve been to. I recently had a root canal and absolutely no pain whatsoever, none. The staff are absolutely amazing. Very attentive. Nothing but great things to say about this place. Highly recommended. Thank you so much Novan Dental.
I went to this office for the five star reviews and it lived up to it ! Victoria made it easy to schedule an appointment and she handled my insurance like a boss . Filling out paperwork was a breeze prior to arriving . Thank you to the wonderful staff especially Luis he was quite pleasant ,friendly and professional!
Went to see Dr. Nguyen this week for the first time and I was so impressed with him and his whole staff. I had my first ever root canal yesterday, and it was nothing like the horror stories that I've heard from other places. Dr. Nguyen made the procedure completely painless, and even the day after following the procedure I remain pain free! I'm so glad that I found this office and I plan on remaining a lifelong patient.
I've only had positive experiences here! Everyone is kind and thorough in their work. They make sure you're comfortable frequently. I had Dr. Nguyen replace an old filling . I wasn't in the mood to do a dental procedure, but he made it a very chill experience.
I was recommended by my sister to Novan Dental and have been going to Novan for over 1 year (not including 2020 due to Covid). They sent me a handwritten welcome card after my first appointment. That is very nice. The staff are very polite and knowledgeable. My hygienist, Luis (sorry if I spell his name wrong) is very gentle and caring. My front teeth are very sensitive on both top and bottom and they hurt every time when I have my teeth cleaned so I asked for some local anesthetic to put on my gum before he started. And he make sure I’m ok during my cleaning. That’s very caring and considering. Other dentists are very knowledgeable and nice.
I love this place. Staff are very friendly and professional. I've been coming here for years now, and will continue. I highly recommend Novan Dental. This is probably the best in the greater Sacramento area.. Yes 5. Stars
It was a great experience. I was afraid to go with the covid19 issues but everything went absolutely perfect. Every precaution was taken and the professionalism of the staff and Dentist was top notch. I have no hesitation recommending NOVAN DENTAL.
I am a graduate student who is home during the COVID-19 pandemic. I hadn’t received adequate dental care during undergrad because I didn’t have insurance. I wanted a dental “glow-up” so I came to Novan Dental for cleaning and Invisalign during COVID-19. This dental office is very organized, clean, and professional. They have an automated texting application which makes sure that different patients come in within spaced intervals. Also, they scan for temperature and ask about COVID-19 safety protocol before coming in. I felt so safe and didn’t ever feel like I would be at risk! At the same time, the dental hygienists, front-desk employees, and Dr. Nguyen are warm and inviting. During teeth cleaning, X-rays, and filing (needed to file teeth to make space for Invisalign), the hygienist and Dr. Nguyen himself was super gentle. I never experienced ANY pain and felt that my mouth was cleaner and prettier at the end. I always felt comfortable in their office and felt that I received the best service. I would highly recommended that my family members and friends receive dental care at this office.
Best dental experience I've had in my life!! -Courteous and professional staff -Clean and modern instruments and office They offered me a blanket even before I said I was cold, they lube your lips repeatedly with vaseline to prevent cracking when opening your mouth, fast and efficient procedures, I had my first fillings done there and they agreed to do them without anesthesia when I requested it. They work with you and they care about you. I even got a first visit little gift! 100% recommended!
What can I say, going to the dentist is not on the top of my list of things I want to be doing, but Novan dental made it so easy. These guys are the definition of efficient and friendly. Extremely calm environment, modern, and painless.10/10 would suggest
Best dental experience I've had in my life!! -Courteous and professional staff -Clean and modern instruments and office They offered me a blanket even before I said I was cold, they lube your lips repeatedly with vaseline to prevent cracking when opening your mouth, fast and efficient procedures, I had my first fillings done there and they agreed to do them without anesthesia when I requested it. They work with you and they care about you. I even got a first visit little gift! 100% recommended!
Very professional and clean. The staff is well trained and they all appear to enjoy their jobs. Highly recommend!
Had a great experience this morning. Would just like to say Luis was very professional and did a great job Teeth cleaning and X-rays . Dr. Novan was super nice and all staff members as well. Keep up the good work!
I have been receiving care at Novan Dental for the last 5 of my 57 years, and they are simply the best I have experienced in my lifetime. Each staff member does her/his part to insure that every aspect of my encounter is handled with skill and professionalism. I recommend Novan to all my friends and family. Thank you all for your service.
The best dental care ever 🌟🌟🌟🌟🌟
I've been meaning to write a review for a while, but I wanted to see if there would be consistency past my first experience. I've been to the office for an initial cleaning, deep cleaning and replacement of a cracked filling from a prior dentist. I'm especially happy with my choice to switch to Dr. Novan. The first thing I always consider is my experience with the front office staff. Each time I've engaged with them they were both professional and friendly. They made me feel welcome as if we were old friends catching up that hadn't seen each other in a while. It's easy to schedule/confirm appointments. They also provide a detailed cost breakdown for treatment. The facility was clean and the room temperature was perfect. They also have comfy treatment chairs. A+for technology; electronic form completion, text confirmation, advanced X-ray/tools, contactless payment option, etc. Pricing for cosmetic whitening was also displayed in the waiting area. The hygienist Luis started off with easy conversation, then moved on to explain what he was going to do, periodically checked to see if all was well during the process and I didn't even feel the injection when he numbed my gums. He's Amazing! Dr. Novan replaced a cracked filling with ease. He too had a welcoming demeanor, provided explanation and had gentle hands. I don't know anyone that likes going to the dentist, but they have a way of making you enjoy your visit and leave with a big smile. I highly recommend Dr. Novan and his team. They are top notch!
Friendly staff and dentist. I felt they were looking out for my best interest.
Updated review: Dr. Nguyen is great no complaints. Every visit I’ve had with Cynthia has been amazing! She’s nice and personable. Diana in the front office is courteous and prompt she took care of my transaction and sent my images immediately. Marissa the Office Manager immediately addressed my concerns and resolved my issue. As of today, no complaints.
I've been a patient for several years now and am very happy. The staff always make sure I am comfortable and I've had good experiences during my visits here. Definitely would recommend.
Excellent experience, staff and facility. Highly recommend!
I usually hate going to the dentist because I always leave with my mouth hurting more than ever but I recently started coming here and I got my deep cleaning and it didn't even hurt. Everyone made me feel comfortable. Ivy made sure that I didn't feel any pain. You can really tell that they care about their patients here. Jessica and everyone else was so nice.
Exceptional professionals that I trust to ensure my dental health.
An awesome and friendly staff. Doctor Novan gave his honest recommendations, and other options as far as what procedures needed to be done. It was rough for me to go into any medical places, but the staff did an excellent job in coping my personal phobia, and keeping me calm. Good job team!
Dr. Nguyen has been our dentist for about 10 years and we LOVE him and his staff. They are always friendly, helpful, and engaging. The Dr. is very patient and puts you at ease, I don't dread going to the dentist and trust Dr. Ngyugen with any procedure that needs to be done!
They are the bomb! I ran from the dentist like I was a fugitive for years due to horrible past dental experiences until I came across this dental office. I recently had a root canal done and almost went to sleep in the chair. It was such a pleasant experience. This office is top notch! Please do yourself a favor and try this place. They are awesome! Thanks Novan Dental.
A very satisfying service. I give it my highest mark: Excellent.
The doctor and his staff are very attentive to patients, comfortable atmosphere. The goal of the doctor is to keep my teeth healthy and not damaged for as long as possible and does its job efficiently. I am very pleased with how 2 front teeth were sealed to me, I can’t say where the seal is, the color is perfectly matched. I recommend
Everyone is so nice. They broke down prices so i had an idea how to plan my up coming visits. They were efficient and you saw the teamwork demonstrated. They communicated to eachother and the patients. Overall great experience!!
Great location with friendly team makes a trip to the dentist that bit easier thanks for your superb service guys.
I would highly recommend. Everyone was very nice and welcoming. They were very efficient and kept me well informed every step of the way. Very happy with my experience at Novan Dental
Although I was seen due to an emergent circumstance which resulted in two teeth extractions... I can honestly say that I had a wonderful experience! From making sure my lips stayed moisturized to eneuring that I was comfortable and aware of every step throughout the procedure I 100% would definitely recommend Novan Dental. Very clean, friendly and clearly knowledgeable staff!
Dr. Novan made me feel really comfortable obviously dentist appointments are never fun . But he put me at ease by holding conversations with me and working at the same time . Definitely happy I chose to come here ! The best experience I have had at a dentist . Will be bringing my son next 😁
I would highly recommend professional and friendly service Great staff very accommodative gets the job done correctly
Dr Novan and his fine staff are professionals of the highest caliber and the most knowledgable dental office I've ever visited. I highly recommend them!
This is the best Dental office I have ever been to. They are friendly, knowledgeable and caring. I couldn't be happier!!
I orginally had appointment Wednesday. I called Monday to make an appointment. They called me back within 3 hours to come in early. I was very satisfied for the phone call. They are prompt and professional. The fees were about what I expected to be.. I will definitely make Novan Dental the place to go to have my teeth taken care of
Great service & very informative. Victoria at the front desk was very helpful. Great staff..
Very friendly and professional from top to bottom. Highly recommend.
This review is a little bit overdue, but here it is. I was referred to Novan Dental by my cousin who had a great experience with them. I have hated going to the dentist for years because I have never had good experiences that made me want to go back or stick with one dentist. My first visit to Novan was good and I left out feeling pretty good about what could become of my dental health. It wasn't until my most recent visit at the beginning of June (that I took a little time getting around to but I made it lol!) for my first deep cleaning that really sold me on making Novan Dental my office of choice. First I want to say that the staff all around make you feel so welcomed even at the door. My appointment was at 8 in the morning and when I walked in I was greeted by name and with a smile by the lovely Ms. Victoria. She really made me feel like I had been a life long member of the Novan Dental family and it was only my second visit. But! the one person who I have to give the biggest shout out to is Ms. Ivy the hygienist who did my deep cleaning. She was so thoughtful and caring of my dental needs. I had informed her that my teeth were very sensitive and she took her time to make sure that I was comfortable throughout the whole cleaning. She was so GENTLE! I mean words can not describe how much I appreciated the way she took care of me. I just hope that I didn't bother her too much with my nervousness LOL! because of her I walked out of the dental office looking forward to my next appointment lol! and that has never been my experience with any dental office. So, if you're looking for a really good dental office to go to definitely give Novan a try. I honestly don't think you'll be disappointed.
Great office; very friendly and accommodating and their dental care is excellent. Highly recommend.
I could have not chosen a better dentist. I told him I had a bad experience with a dentist and I was scared of them. Also that I have not been to a dentist in like 6 years. He asked me to trust him and he would not hurt me and would make sure that I was always comfortable. I have been going to him for about 3 years now. I make sure I get me teeth cleaned regularly and have my check ups on time when recommend. Not just the dentist is awesome the whole staff is. Thanks you guys for letting me be part of your family.
I have gone through several Dentists but I've found my permanent Dentist at Novan Dental. Needed a root canal and crown, Dr. Novan and staff put me at ease and it was painless. No pun intended. Very caring and skilled individuals.
Fabulous office!! The location is close to home! I am terrified of dental offices due to past experiences as a kid but the whole office is very welcoming & comforting from the front office ladies to the back(assistants, hygienists) an of course the Doctors! I have had treatment done by both Dr.nguyen and Dr.Koleva. They are both very gentle & explain all my treatment with any questions I have! I have referred all my family/friends to this office & highly recommend anyone who is looking for a new office in the pocket area to check out this office!
Fabulous office!! The location is close to home! I am terrified of dental offices due to past experiences as a kid but the whole office is very welcoming & comforting from the front office ladies to the back(assistants, hygienists) an of course the Doctors! I have had treatment done by both Dr.nguyen and Dr.Koleva. They are both very gentle & explain all my treatment with any questions I have! I have referred all my family/friends to this office & highly recommend anyone who is looking for a new office in the pocket area to check out this office!
Novan dental is a fantastic dental office. I'm relieved that I found this office. I feel comfortable with the doctor working on my teeth. So much that I brought my children here to get work done . I shopped around for dental offices before I settled with novan dental. The staff is friendly and the place is clean. When I met with other dental offices they weren't so welcoming as novan dental was. they welcomed me and made me feel comfortable. I'm glad I chose the right one !
Great Place, the staff is super friendly , professional, and so caring! I had a great experience on my first appointment, and I'm excited to start treatment with them, would definitely recommend them to anyone looking for a dental office
Great staff. Nurse Bonnie was very helpful and sweet. The doctor was very understanding and explained things very clearly. Thank you.
I've been a patient of Dr.Novan for over 6 years now. Prior to visiting him for the first time, I hadn't seen a Dentist in over 10 years and my teeth were in bad shape. During my first visit, he and his team made me feel right at home and made my nerves of visiting the dentist go away. Everyone from the front desk receptionists to the dental hygienists are all professional, respectful, and treat their patients with amazing care. My teeth are pain free, healtheir, and my dental hygiene has made a complete turnaround thanks to Dr. Novan and his amazing team. Highly recommend! A++
Best Dental Experience Ever!!!! I recommend everyone to Go there
Great Service, Quality work, i definitely recommend putting and rating 5 star as in comparison quality work service to other dentistry’s places. everything goes by comparing ☝🏼
Magically exceptional in all level of expertise and services.
I highly recommend Dr. Nguyen and his entire practice. They have taken amazing care of my entire family. From cleanings to braces their services has far exceeded my expectations.
I can count the amount of times on one hand that I have felt compelled to leave a review regarding a business or service. This is the best dental office that I've been to in the entire country (have lived in ten states so far). From the personable and knowledgable staff, the entire process was welcoming, friendly, and beyond efficient. Don't bother going anywhere else!
I love coming here they make a scary unpleasant experience getting your teeth worked on very comforting
i need you to read this!!! i was stupid last night and broke my tooth.... i called dr. novan first thing this morning to see if i could get in as i have a speaking engagement this evening! not only did they get me in first thing this morning ....they treated me like gold!!! the entire staff was warm and welcoming! dr. novan is amazing!!! i drove 45 minutes from my home in vacaville to this appointment but listen to this. i would have driven 500 miles to see dr. novan!!! he is kind...he listened to me ...was compassionate to my situation and to top it all off ...really down to earth!! if i could give him 10 stars i would!!!! he will be mine and my 3 son's dentist for life!!!
This place is by far the best. The entire staff makes you feel at home, everyone is super nice! Love this place.
They’re wonderful! I’m a fairly new patient EVERYONE is so nice and friendly.
Extremely friendly dentist, one of the best I have ever been to, very thorough and caring
I have been a patient with Novan Dental for almost 4 years The staff is extremely professional,personal and helpful. Dr Novan extremely wonderful from his work to his dedication to going to the extremes making sure that your teeth are perfect and beautiful.He is a perfectionist (that’s the word that describes the best ) I recommend Novan Dental for yourself , family and friends Thank you Novan Dental
Dr. Novan is personable and very kind. I have a few dental anxieties because of my last dentist and Dr. Novan is so patient with me and makes me feel at ease. He is professional and really truly listens to your concerns. I told him I had a very bad experience with a previous numbing shot where I wasn't numbed enough before the shot and it caused a lot of pain and caused me to cry in the chair. When I expressed this to my previous dentist she just said this happens sometimes and there's nothing she could do about the pain. Naturally I thought that was just the case so I notified Dr. Novan about how I would probably cry from the shot. He told me to give him an opportunity to do it without causing any pain before I accepted my statement. Sure enough he took it really slow and told me to close my eyes and I didn't feel a thing. I felt so comfortable and like my concern was really listened to. Beyond that there is a beautiful and wonderful dental assistant named You! Haha she even made a joke about her name and she was so so funny. She also was kind and got my some headphones to plug into my phone so I could listen to music while I was getting a filling. Another bonus about this place is that they have massage chairs which are very relaxing. The last thing I want to mention is that the X-rays and photos that they take with your teeth are so much more expansive than other dentists I've been to. Because of their updates technology they can spot a lot more things than a regular plain old X-ray. Dr. Novan also showed me every single thing he noticed on my teeth and showed me on the X-ray and pictures so I could truly see for myself what was going on instead of just having them tell you and you just have to agree. Instead he truly showed me and the images spoke for themselves. I HIGHLY recommend this place if you have any sort of dental anxiety or anything. Make sure you get Dr. Novan and you won't be disappointed.
I think it's a communal mindset that dentists are no fun. However, from the minute you walk into the door at Novan Dental, all your worries quickly vanish. From front office to doctor, everyone here is friendly and makes your appointment just that much more enjoyable. I started coming here a few months ago to get my teeth cleaned by Christine. I've also gotten a cleaning from Ivy and have gotten dental work done by both Dr. Nguyen and Dr. Koleva. Everyone here is friendly and professional. The front office staff always works with me to get an appointment as with work my schedule can be a little tight. And the entire office always tries to work within my time constraints. (Yes, I am THAT patient, unfortunately.) Amazing office and staff.
Going to the dentist has never been this easy and accommodating. Novan Dental staff are very approachable and understanding. They greet you with a smile that is contagious. A positive attitude which make one's visit not scary especially to kids. And from the dental assistant to the hygienist all the way to the dentist, they treat you with care that makes your experience with a personal touch and going here was a good choice. The place is clean and relaxing for waiting. Parking is not an issue since they have their designated parking spots just along the facility.
I have never felt so comfortable at a dentist office. I had. Really bad experience at another dentist office, and I told them. They told me not to worry. I have t worried in two years. Best dentist office in the world. My other family. Thank you guys.
Great dentist and staff. Dr.Nguyen has been my dentist for what seems like almost a decade. I’ve been very happy here.
It was like a spa day for my teeth. Both the hygienist and the doctor (I saw Dr. Katerina) were wonderful! Gentle, thorough, and not pushy at all. Best dental expierence I’ve had in a long time! Plus they use all the new tech, and the seats are super comfortable.
Very friendly office and doctor listens to your needs.
They're VERY gentle and thorough. Everything is explained before it happens. The best. I've already recommended them to other people I know.
Today was my first time here and I am beyond happy with visit! Everyone from the receptionist desk to the dental hygienist to the doctor was very personable and friendly. Everyone makes you feel so welcomed. I am so glad I chose them to be my go-to dental office. If you're looking for a new dentist, go to Novan! I feel like recommending everyone I know!
Today was my first time here and I am beyond happy with visit! Everyone from the receptionist desk to the dental hygienist to the doctor was very personable and friendly. Everyone makes you feel so welcomed. I am so glad I chose them to be my go-to dental office. If you're looking for a new dentist, go to Novan! I feel like recommending everyone I know!
My family and I have received dental care here for decades. The quality of dentistry is outstanding and all supporting aspects of the practice- dental hygienists, assistants and secretarial staff- are similarly excellent.
The staff, hygienist, and dentist are great.
Great first time experience. Staff was very helpful and exceptional technology.
Very thorough on explaining what I need to get done. Offered me the best advice and recommendation on procedures. Definitely would recommend anyone who needs dental work!
My family & I have been coming here for the past 20+ years. I love all the staff!
It's always a pleasant experience when I visit and they keep my teeth clean.
I’ve been going to Novan Dental for a few years now. Dr. Novan is amazing and his staff is great, very friendly and always makes you feel welcome. I would definitely recommend this dental office to anyone. 👍🏼😁
Novan Dental is very professional, they give you good care and definitely care about your teeth. During my first visit they saw I needed a filling and did it right there on the spot. It was quick and easy and I don't have to stress about making another appointment before it gets worse. They were very kind and made sure I was never in pain. I think they did a great job.
I have not been to the dentist in about 6 years. My last experience was awful. I went today and the staff here are amazing. Wonderful experience. I will never go to another dentist again. Thank you so much.
By far the best dental office I’ve ever been too! It’s nice to see a dental office that puts your money back into the business. You can tell. Great experience everytime.
I had a great experience at Novan Dental. Everyone was extremely friendly. I absolutely hate going to the dentist but their staff were comforting and gentle. I had no pain (unlike every dentist I’ve ever been to). I feel that I was listened to and I really appreciate that. Definely will continue to go to Novan Dental.
Novan Dental is simply the best! Our family have been going to Novan Dental for many years now and we do not go anywhere else. Dr. Nguyen and his staff are absolutely amazing! The moment you enter the office, you'll be greeted with delightful smiles. Everyone at the front are super friendly and very professional. I like that they text me to remind us about our appointments. Plus this office is extremely clean and filled with updated technology. They have digital panoramic/CT X-ray machines that produces instant images. I believe they have massage chairs too! This office is well designed to make patients like me, feel like I'm in my home. It is easy to fall asleep. Dr. Nguyen is always patient, polite and professional. He is highly skilled and just very talented. He's performed root canals, teeth extractions (wisdom), a tooth implant and multiple fillings for me. I have never experienced any pain through all these procedures. He would always ask me how I am doing and inform me at every step of the way. He's completely thorough. I always leave this dentistry smiling 100%. Dentist: 10/10 Hygienist: 10/10 Dental Assistants: 10/10 Office Manager/Staffs: 10/10 Technology: 10/10
I Absolutely love Novan Dental! i would never go to another dentist office! i love coming here , i always feel super comfortable coming here , i am never freaked out getting numbed up because Dr. Novan is THE BEST!!
I would never go to another dentist office ! the dental / office staff are absolutely incredible! i used to be terrified of the dentist and ever since coming here i actually enjoy going to the dentist! i highly recommend Novan Dental!
Today I had three fillings done and it was the best dental experience I've ever had! My Dentist was Dr. Chu and It was pain free and, not at all how I remembered at a previous dentist. The doctor and assistant checked on me often to make sure I was comfortable. I highly recommend this office. Thanks again Dr. Chu and staff.
Most thorough visit ever! Dr. Novan is hands down the BEST dentist I've ever had.
Family Friendly Efficient Great Customer Service Comfortable Atmosphere I have never been disappointed with Novan Dental. They are very kind & actually care that all of your needs are met. Being a full time student-athlete, my schedule is very busy, but I have no trouble scheduling appointments with them. They are easy to reach & always try to accommodate with whatever works best for me. Also, I never wait more than 10 minutes before I am seen (even when I am late)! 10/10 would recommend to all of any age!
Great experience, very professional and friendly atmosphere.
Very pleasant staff over the phone and in person. I love that they have Saturday appointments and they are so attentive and contact you if they have a sooner opening. I'm impressed at how detailed Dr. Nguyen was and he took his time. My past experience at other dental offices has been terrible..either I was stuck waiting in the chair to long or lack of communication for the detail assistant and dentist. At Novan Dental I was checked in quickly and assisted timely. If you looking for a dentist and an office with high caliber professionals I recommend Novan Dental.
Very pleasant staff over the phone and in person. I love that they have Saturday appointments and they are so attentive and contact you if they have a sooner opening. I'm impressed at how detailed Dr. Nguyen was and he took his time. My past experience at other dental offices has been terrible..either I was stuck waiting in the chair to long or lack of communication for the detail assistant and dentist. At Novan Dental I was checked in quickly and assisted timely. If you looking for a dentist and an office with high caliber professionals I recommend Novan Dental.
Such a great atmosphere with wonderful people from the front desk staff to the dental assistants and the dentist I had the pleasure to deal with.
First time here but definitely not the last. I've had 3 different dentists in the last 2 years. After my first appointment, I was really impressed with Dr. Nguyen's office. So thorough. They spent almost an hour just examining and cleaning my teeth.
I love their service and professionalism! :) 😊 😊
I am related to the Dr. so I I may be biased, but one thing for certain is that I have 0 tolerance for pain and I didn't feel a thing during my implant operation. The procedure was seamless and over in 30 minutes!! The preparation part took longer! I would not hesitate to recommend anyone to this office!
I just got my teeth cleaned and it feels super polished and cleaned every time. After the hygienist cleaned it, the dentist checked it over again. The people are not only professional but down to earth friendly. It takes me 30 to 45 minutes to get there but it's worth it for me when i know the job is done right!
I always have a pleasant experience when I go to Novan Dental. The staff is very friendly and knowledgeable. Dr. Nguyen takes the time to understand and address your concerns. The office visits are efficient and quick but never rushed. In previous visits to other dentists, I always felt like I was just a number and the office just tried to cram as many patients into their schedule as possible. Dr. Nguyen's office is also open on the first Saturday of the month which is great for someone who has a busy schedule. I highly recommend Dr. Nguyen and his staff.
I highly recommend Dr. Novan N. I've been going to his office for many years now and I'm just as happy and satisfied with the service as when I first started. My entire family would have it no other way! Dr. Novan is a very kind dentist with exceptional knowledge and skills. My front tooth was broken as a child and unfortunately it was my permanent tooth. Over the years I've had to have it replaced, but it always looked like a replaced tooth. Dr. Novan very skillfully replaced the old filling and it was perfectly done! It doesn't look like a fake tooth anymore. He did an Amazing Job! My youngest son has special needs, but when he comes into the office he's treated with respect and is given the same special care as the rest of the patients. The staff is made up of people with a golden heart. From the moment you walk into the office you're greeting warmly. The office staff, Marisa and Victoria will always let you know what's going on with billing or whatever your question maybe, they will help. The hygienist, Christine and Ivy are very patient and will always do a very thorough cleaning. I moved out of the Greenhaven area 5 years ago and they're a lot of dentist office closer to me, but I trust my dentist and his staff. The office is always clean with state of the art equipment. Dr. Novan and his staff think of everything, even coffee and water for the patients. I really appreciate my dentist and his staff. Stop by and give his office a try. You'll be so glad you did!
I had xrays done, a check up & a cleaning. They were very informative. Novan dental was a great experience!! My mouth did not feel like it had gone through war. I actually felt refreshed and felt like smiling. I Will recommend them to my coworkers, friends, and family. I am one happy girl! Note: They also give you a great treatment plan that is broken down for you & with you insurance coverage information. They give you, your time to schedule with them. They are not pushy at all- which you hardly see at a dental office. Friendly costumer service & nice atmosphere. Also love the text messages appointment reminders.
Doctor Nguyen was great in taking care of my dental needs and staff is super helpful and friendly.
Dr. Nguyen is very professional - knowledgeable and demonstrates a caring demeanor towards his patients. He explains procedures as he works so the patient stays informed and regularly asks patient whether he/she is comfortable. Staff service-oriented and courteous, provide timely reminders and processing of insurance billing and patient charges. Office uses appropriate technology and social media tools to stay connected. My husband and I highly recommend and pleased to have Novan Dental for our dental needs.
Staff is always professional and on time. Excellent Customer Service!
I feel so comfortable going to the dentist now. Dr. Nyguen and his staff always make me feel welcome :)
been coming here for the past I don't know eight years and so far the experience has been great each time I come in. From the front desk to the hygienist and to the doctors everybody's been very nice and welcoming and pleasant. i've been through many facilities closer to my area, but nothing is as good of an experience then at this facility i recommend thr Novan Dental 100%.
This is one very classy and professional operation. I am also in the healthcare profession, so understand with some perspective the service provided here. The group is uniformly caring, considerate and professional. I am very happy to have found them, and recommend Dr. Nguyen and staff with enthusiasm!
Great staffs, and caring doctors. Would recommend this dental office to anyone. All members of my family go here.
My experience with this dental office has always been warm relaxing and very very professional I would always and continually recommend this office.
My whole family has been going to Dr. Nguyen for years and will continue to do so. Thank you for your great attention to detail.
I first came here for a root canal and crown. But it's so great there I come for my cleaning and all my dental needs. Would recommend to everyone
Triple fantastic experience two thumbs up ! 😀
The new office is beautiful! I had to switch to another dental office for 2 years because of a change in insurance. However, I am back and am so much happier! The staff and Doctors are great! I like that I receive text messages and emails to remind me of appointments. Very high tech! I have been a patient since Dr. Chan opened up his practice back in the 80's and have been pleased with the transition.
Dr. Novan and his staff go above and beyond to provide great dental care to my whole family. They ensure that we are always comfortable during our dental treatment and have excellent communication throughout our whole experience. I would recommend Novan dental for the whole family!
Dr. Novan Nguyen and his team are awesome. They are caring and gentle with my oral care at every visit.
I've been seeing Dr. Nguyen & his staff for the past year now for cleanings, retainers and fillings. They have done an exceptional job overall! The whole staff is very welcoming and accommodating from the front to the back of the house. I love how the staff informs me about the procedure before and during the process to make me feel comfortable. Every time I've had a different hygienist or even the Dr. himself, have been super gentle when it came to procedures and I appreciate that! The dentist/ortho is always a place where I would dread, since I hate the idea of having complete stranger up in my mouth, hurting me and such. (super traumatized from having braces when I was younger) But I am super happy with everything and everyone here! I highly recommend this place for anyone!
The dentist was excellent! My kids had dental work done, cleaning, fillings, and extraction of a baby tooth. They had an overall positive experience. They dentist was gentle and my kids said it just hurt a little. Thank you so much!
I am a fairly new patient of Dr. Nguyen. I was referred my boyfriend and I don't regret it one bit! The staff is beyond friendly and Dr. Nguyen himself is awesome. I've gotten a few fillings and I felt nothing at all! They were very professional and made sure that I was comfortable the entire time. The office is very clean which is always a definite plus! I love that they send text reminders for your upcoming appointments!
Very friendly staff and professional. Felt comfortable and welcomed. Def will go back. Overall amazing experience
I live in El Dorado Hills, but I travel here for the excellent caring, friendly staff, and awesome Dr. Novan Nguyen. Please trust me, the people that work here care about your teeth and service. I have recommended numerous friends and associates to this location and will continue to do so. They ROCK!
I have been with Doctor Nguyen for the last two years and he has always provided excellent service! He is very professional and I got two fillings, no pain! The staff is also very helpful when it comes to payment, scheduling and sending reminders for all my appointments. I have never had a problem with rescheduling. I would highly recommend Doctor Nguyen for any dental needs. They also give away awesome gifts quarterly, monthly and yearly. Become a patient now! :)
Wow! I took my 80 year old mom, who also has Alzheimers, in for a first time exam & cleaning. Everyone was fantastic! They were so patient & showed great care for my mom during the entire process. So glad to have found them!!
The staff is extremely friendly and courteous and they give you a detailed list of your completed/needed procedures. Chairs are very comfortable and set in a modern, high-tech office. Would definitely recommend!
I really recommend this office!!! The front desk was really friendly. I was a new patient and received my cleaning here and was really pleased with the results. Dr Nguyen was really nice and easy to talk to. He is so gentle and takes his time to explain and help you understand the issues involving your teeth. The hygienist Ivy, did so good with my cleaning, they made me feel welcomed and comfortable. His assistants was real friendly too.
If you're afraid of seeing the dentist, come see Dr.Novan. I have been coming to him for a couple years now and I have never felt so at ease during my various dental procedures. His staff is friendly and very personable (which I like) and Dr.Novan himself is patient and extremely attentive. Highly recommend!
Dr. Nguyen is the only dentist I trust with my teeth. My past dentist gave me dental work when I didn't need them. I was so naive that I just went along with it. I'm so glad I no longer go there and found a dentist I can trust. The staff is also very nice and the office is clean and modern looking. Highly recommended!
Great place! Awesome staff and a great dentist. I recommended all my friends and family to this practice!
Amazing dentist and staff!!!!! Dr, Novan does awesome dental work and is very informative. I would happily recommend him to anyone even for those who are afraid of the dentist, he's very caring and gentle dentist that takes his time on his patients.
Hey Yelpers! I think Noven Dental is as good as it gets! Going to the dentist office shouldn't be chorus. Their friendly and family oriented atmosphere is definitely inviting. Their staff is professional and very customer service oriented. Their technical staffs are definitely multi cultural. No worries if you have language barriers! My mom was able to speak Chinese with her hygienist when she can't express it in English. Dr. Noven is very attentive and knowledgeable to meet his customer's needs. You are awesome Dr. Noven!!! Can't wait until my next dental appointment!!! :)
In a few words……This dental office “ROCKS”. From the staff to Dr. Nguyen himself the whole Team is just awesome.
I would totally recommend this dentist to anybody very personable I enjoy his staff. Very professional.
Novan Dental is by far the best dental practice I have been to. From the moment you walk in, everyone is super friendly and professional. Sandy and Victoria went over my insurance benefits/coverage so that there were no suprises after. Not only is their office well decorated, the technology they have is superior to the other dental offices I have been too. I was hesitant to try a new dentist because I didn't want to take new X-Rays but they have this Digital panoramic / CT X-ray machine that makes the process a whole lot less uncomfortable and painful. Dr. Nguyen was very thorough in explaining the X-rays to me and why Invisalign would be helpful in correcting my overbite. Dr. Nguyen also called me after my fitting to make sure I was doing ok. If you want a caring, professional dentist with good bedside manners, you have to try Dr. Nguyen at Novan Dental. He is the best!
Loves my experience here as a new patient! From Dr. M to the front desk ladies, 5 stars all around. I moved to Sac from the Bay Area, which meant I had to find a new dentist and I loved my old dentist dearly. Novan Dental has made the transition easy! One thing I really enjoyed was how knowledgable their dental assistants/hygienists were! Unfortunately, they found one small cavity, but because my experience was stellar-- date I say I am looking forward to go back?! Great job Novan Dental!
've been going here ever since I was little. Dr. Chan was my original dentist, and then he retired and informed me not to worry, because he wouldn't entrust his practice to just anyone, and then came Dr. Novan. At first I was skeptical but, have never had an issue since I"ve been seeing Dr. Novan. He's a good person and a great dentist :) highly recommend.
At first I was skeptical about going to this dentist since my dad recommended me since have gone through many trial and error with my dad's recommendation of dentists in the past. Luckily, for once he was right! I am so glad I have finally found a dentist I can trust in his workmanship and that I can happily recommend to others. My back molar tooth that has a root canal has chipped and I was extremely worried that the rest of the tooth would break. I went in teeth cleaning and X-ray for $99 and told them about my issue. The staff were extremely helpful and friendly while upholding professionalism. Their technology is pretty modern and high-tech. After examining my tooth, it was determined that I need a crown as soon as possible. Luckily, Dr. Nguyen was willing to take extra time to stay longer to work on my tooth. He was informative to most of the steps to how the procedure works as well as addressing my concerns. When it came down to working on my tooth, he has good control and is sympathetic to pain for patients which I find unique in comparison to other dentists. His dental assistant, Amy, is also great at her job with using the suction tube, taking x-rays, and other tasks. After visiting Dr. Nguyen's dental office, he is the exception of lessening the fear that most patients have towards a visit to the dental office. Yippee! Finally found THE dentist.
Dr Nguyen is the best! He is very gentle while working on my teeth and always makes sure that I am comfortable before proceeding. The staff is very friendly and helpful. The wait is not like other places, I usually get there and get called in immediately. I come here to get my general dental and my orthodontics work done. He does everything so it saves me the hassle of having to deal with a regular dentist and an orthodontists.
I found Dr. Nguyen's office through a recommendation of a friend. I have had nothing but great experiences with his office. I have been going to this location since before Dr. Nguyen has been there, and the transition has been seamless. Dr. Nguyen is kind, knowledgeable and professional. Being a Professional myself, I can appreciate what he and his office has to offer. I have a large extended family (20+ people), and we all go to Dr. Nguyen's office for our dental care. We live about 40 minutes away with several dental offices along the way. We wouldn't think of going anywhere else. My children, ages 6, 4 and 2 years of age, love going to his office, trust me that is saying a lot. If you are looking for a dentist, you cannot loose with Dr. Nguyen. Erick D. Pharm D.
MON - THU 8:00 am - 5:00 pm
FRI 8:00 am - 2:00 pm
SAT - SUN Closed
